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Before buying you can always request a shipment quotation. Please fill in the below form or contact us to obtain a shipment quote.

SHIPMENT COST: for each items on the web site Pescetta.it we have provided a general shipment quotation which includes the packaging, the insurance and the delivery according to the front door freight. A skilled driver will unload the item from the delivery truck and bring it to your building’s doorstep. You will be responsible for further transport beyond that point. We recommend asking someone for an extra hand; alternatively you may upgrade to In-Home Delivery. Please note that Custom and duty taxes are not included.

INSURANCE: All the items shipped are covered by insurance.

HOW IT WORKS: once you have confirmed the order we take care directly of the packaging which is fundamental to protect objects while they are moved. Usually we build tailored wood boxes and fill them in with bubbles, paper, foam rubber, polystyrene in variable quantities depending on the kind of object. Then the shipment company comes and pick up the box to deliver to the final address. At this point I will share with you the tracking nr. To follow the shipment. Item will be left in its packaging after delivery. A wooden crate is usually used for international shipments for maximum protection. To open it you might need a simple screwdriver.

TRANSIT TIME: usually shipment takes around 10 working days.

APPOINTMENT: The shipment company will email and/or call you at least one day in advance to arrange a delivery time.

DELIVERY: A signature will be required upon delivery.

IMPORTANT: Please accept the box with reservation ( write it next to the signature on the delivery note - to have time to open the box and check the object) Please examine the box upon delivery. In the event that there are visible signs of damaged packaging or missing or incorrect pieces, please indicate the problem on the Delivery Note, take some pictures ( externally and internally) and contact us as soon as possible within 24 hours. A signed delivery receipt without reservation or notations of missing, damaged represents your acceptance of the complete order in perfect condition and it makes impossible to activate the insurance procedures.

 
Before your next purchase we can help in many ways.
INTERIOR DESIGN ADVICE: We are available to advice you about the best pieces to décor your place. You can Choose between our items or we can help to find it on the market.

TRY THE ITEM AT YOUR PLACE ( in Verona and Milano only): We are available to try physically the piece at your place. We usually ask for an economic contribution to cover the moving of the object. This cost will be applied only in the case you do not confirm the piece and we have to bring it back. It may vary depending the size of the item and the difficulties of transportation. Do not hesitate to contact us for any further information.

RENDERING: We are available to make a photo rendering of an object to help you to image it at your place. We need few pictures of the room and the wall ( frontal and 45° ones). This is a free service.

BUY ONLINE: If you like an object you can order and pay it online or you can contact us to complete the purchasing.

SAFE PAYMENT: Online you can pay with Paypal otherwise via bank transfer. Contact us and do not hesitate to ask for any clarification or any kind of need regarding the payment.

RETURNS ARE ACCEPTED: you can return an object paying and taking care for the shipment. Read all the information in the FAQ section (link ENG ). Returns are not accepted for custom made items.